marc
I have spent the last week in India with our Partner organisation Cotmac and each time I come back I see the rising tide of change and expansion. It is exciting to be involved with such a vibrant culture and to be part of the necessary skills development to support quality education and training.
marc

I’ve talked before in our courses about the usefulness of learner diaries to track development and identify key milestones in knowledge acquisition. However, there are some great benefits in trainers using dairies as part of their own self-review. A trainer diary can help you to reflect on what happens in the classroom. It can act as a snap-shot in time, which reminds you of what you have done. It also provides a means of recording key behaviours and reactions of students as they happen.

marc

I am a big fan of US online retailer Zappos. Founded in 1999 with the goal of becoming the premier destination for online shoes, they have moved well beyond this point both in terms of product offerings and corporate stature. Through their innovative business practices, great customer focus and unique employee engagment methods (they were named as one of America's top 100 companies to work for according to Fortune Magazine in 2009) Zappos now occupy the position of one of the key companies to watch when it comes to developing best practice learning organisations.