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Feedback on performance is critical in closing the communication loop to a candidate. Too much feedback, too soon can be overwhelming but too little can be demotivating and produce diminished results. So how can we strike a happy balance? This article looks at six things trainers can do to provide better feedback.

1. Find the sweet spot with MIC (Maintain, Improve or Change) when reflecting on participant performance.

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Last week I attended the ASTD International Conference in Orlando, Florida and was lucky enough to catch the last public presentation from Donald Kirkpatrick. He is someone who has had such a profound effect on our industry and I thought his contribution was worth reflecting on this month.

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