Is success as a Learning Leader is about Attitude or Technique?
On the final day of our recent Learning Leaders Summit, we had a debate which posed the question is success as a Learning Leader about attitude or technique.
During the banter we argued that techniques can be learned, but attitudes like respect, empathy and humility ultimately define success in the application. Moreover, all the technique in the world will not bring about success if it is not delivered in the right spirit. As the old adage goes “a champion team will beat a team of champions” because they are willing to combine and extend their strengths, rather than simply replying upon their individual talents.
In our game, we want people to be engaged and to get a sense that they can do this too, as opposed to being in awe of a presenter and feeling that they can “never to that”! Presenters don’t need to have a flawless technique and it’s often their quirks and individuality which makes for a more authentic experience. Further to this, having a sense of vulnerability makes them real to an audience and this can help to connect and build rapport with participants.
We have all probably experienced presentations that were delivered by people who were technically good, but it all lacked a bit of soul or others where the presenter made us feel like they were doing us a favour just being there. Attitude therefore becomes the x-factor that transforms presenters and subject matter experts into genuine leaders of learning.
It is important to remember that attitude is carried around with us like a pair of glasses and it helps to tint our perception of the world. If you view the audience as being difficult and unwilling to learn, that is what they will become. However, if you look at each group as a unique opportunity to grow and you turn up committed to creating the best learning experience for them you can, results will improve and you will enjoy what you do more.
The truth is, both technique and attitude play a healthy role in achieving success as Learning Leader. The challenge is to build technique like a pro, but adopt an attitude of a new-starter and find the balance of patience and timing during delivery with the enthusiasm and passion for subject. Next time you go out there make sure you are doing it with 20/20 vision and not the rose-coloured glasses.
Marc Ratcliffe
CEO, MRWED Group
Follow Me on twitter: @MRWED_CEO