marc

I recently returned from the 17th International Conference on Learning in Hong Kong with a renewed vigor to drive our special brand of training forward with some new ideas and perspectives. It was a conference which reminded us of the rapid changes we have all experienced in our sector and of the exciting things to come. Although, I did get a sense that most from the establishment were looking for ways to hang on to their thrones, rather than abdicate to a new regime, which was disappointing.

marc

I was thumbing through the latest edition of ASTD’s Training and Development magazine recently and a report on a “new frontier” for learning professionals caught my eye. In essence it described this new frontier as being about “connecting, collaborating and learning in different ways” due to changing "technologies, learning styles, demographics and economic needs". Now this contention is nothing new. What is different is that is becoming part of the mainstream discourse regarding the effective management of the learning and development function.

marc

I am a big fan of US online retailer Zappos. Founded in 1999 with the goal of becoming the premier destination for online shoes, they have moved well beyond this point both in terms of product offerings and corporate stature. Through their innovative business practices, great customer focus and unique employee engagment methods (they were named as one of America's top 100 companies to work for according to Fortune Magazine in 2009) Zappos now occupy the position of one of the key companies to watch when it comes to developing best practice learning organisations.